sun - 17 may 2009

incident 1: a cust came to me to report her lost tix. since she remembered her seat number , i told her that i can let her in bt incase someone finds the tix , she need to give way to them.
abih terus muke sedih tau. she walked away. then sharina told me that the lady die die want her tix. bt no use wat. still you need to give way to the person who found your tix. bt mati2 dier nk the physical tix. abih bile manager aku dah sign on the manual written tix, she asked if we cannot retrieve her tix blah blah blah becos she bought using her credit card blah blah blah. abih aku ckp tk boleh lah. abih terus die nangis , korg tau tk? die nangis as if dier dpt tau yg dier dpt swine flu. and she kep repeating that it's her money. So? Apa apa ajer lah org org nie.

incident 2: it was 3 plus and the cust came to collect her online booked tix which was at 1.50pm.
she repeatedly said that she booked for 1550 and not 1350. abih kite pon print out her booking details lah. ini part manager aku yg lyn ah. and korg tau ape cust tu ckp?
"i'm sure i booked at 1550 unless i have cock eye"
at that point of time i feel like saying straight to her face, "you know wat maam? i think you do have cock eye."
bodz punye org.

incident 3:
cust: do you have couple seats?
me: yes maam. the red ones are couple seats.
cust: are they taken?
walauweyyyyyyyyyyyyy. takkkan aku nk suggest kan kau tmpt duduk yg dah taken kannnnn???

OR

cust: where are your couple seat uh?
me: couple seats are red maam.
cust; wah so infront uh?
ni lagi satu bengz. tkkn kite nk letak couple seats kt dpn2 kn.abih ape yg kau buat ngan partner kau , org2 blkng nk tngk pe?

haiz.